FAQ
General Questions
What services does Stay Well Solutions offer to landlords?
Stay Well Solutions provides end-to-end property management in the UK, including tenant sourcing, rent collection, maintenance, legal compliance, and guaranteed rent. We offer a stress-free letting experience for landlords, developers, and brokers.
How does the Guaranteed Rent scheme work?
Our Guaranteed Rent service ensures landlords receive a fixed monthly rental income—even if the property is empty or the tenant defaults. This means you never chase payments and enjoy consistent earnings.
Are there any upfront costs for using your services?
We maintain a transparent fee structure with no hidden charges. Any applicable costs or service fees are clearly mentioned in our agreement before you sign.
What types of properties do you manage?
We manage a wide range of properties—apartments, HMOs, family homes, and entire blocks. Our services are tailored for landlords across key UK cities like London, Manchester, and Birmingham.
Can I switch to Stay Well Solutions with an existing tenant?
Yes, you can. We specialize in smooth mid-tenancy transitions. Our team coordinates with your current tenants and ensures there is no disruption in rent collection or property care.
Other Questions
How do you select tenants?
We conduct comprehensive tenant vetting—credit checks, employment verification, past landlord references, and background screening—to ensure only reliable, respectful tenants occupy your property.
What happens if the tenant stops paying rent?
Under our Guaranteed Rent scheme, you continue receiving rent on time, regardless of tenant payment issues. We handle tenant-related problems directly without involving the landlord.
How is property maintenance handled?
Our property maintenance team carries out regular inspections and addresses repairs promptly. We offer free maintenance as part of our full-service property management plan.
Do landlords need to inform their mortgage provider?
Yes, it’s essential to notify your mortgage lender if you intend to let your property. Some lenders have specific conditions for rental agreements, especially in buy-to-let scenarios.
What insurance do I need as a landlord?
We recommend comprehensive landlord insurance, including building and contents cover. Our experts can help you choose a policy that safeguards your property and meets legal standards.
How do I get started with Stay Well Solutions?
To begin, simply fill out the contact form on our website or call our team. We’ll arrange a free consultation to discuss your goals and offer a custom property management plan.
